Im having this SAME ISSUE 2019 Charger Hellcat. 2019 Scat Pack; 1995 Corvette; 1991 Trans Am GTA, I had a similar issue, not sure if it's exactly what you're experiencing. Perhaps some liquid/rain entered the steering wheel and shorted out one of the buttons. For a better experience, please enable JavaScript in your browser before proceeding. Confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match. Forums. My truck ran a uConnect software update yesterday. The The volume control and seek buttons on the steering wheel also aren't working. What are the possible causes of your touch screen not working properly? Clear search Couldn't get to "controls". To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. The first port of call is to do a soft reset. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. It was intermittent. You can add it for another $38.70. FREQUENTLY ASKED QUESTIONS. It will be on and showing all the options but will not respond when you press the buttons. Well I just could not do nothing, screw it if I made it worse. You can attempt to fix this yourself if you are technically inclined or you can have professionals look at it once you have exhausted any DIY remedies. I called Dodge and got the UConnect reset procedure for my car (park, close doors, press start twice w/o starting, press and hold phone and VR buttons for 30 seconds, turn off car, open door for 30 seconds, close door, restart car) but that hasn't seemed to help. I installed a factory backup cam and unlocked the feature w/ my Tazer. Wait for the Uconnect screen to initialize and turn On Push driver side climate control hard buttons (hot/cold . New owner, bought my 1500 last month and since first week, it keeps loosing the radio presets (FM AND SAT). The Fora platform includes forum software by XenForo. Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. Create an account to follow your favorite communities and start taking part in conversations. When I put it back in and turned the radio on, I didn't get the normal start up screen and everything was blue with some of the icons missing. Thanks for the tip. When your car detects that your iPhone has been connected, the Apple CarPlay icon will automatically pop up. Search. Car Electronics- Lights, Fuses, Audio & Video. There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. 1. in your vehicle, a friend's vehicle or a rental. Your screen may stop responding altogether. However I'm thinking it should. This help content & information General Help Center experience. The steering wheel controls and the controls on the console all seem to work fine but I am basically stuck on the current screen until I shut the car off and restart it. Close the driver door and turn vehicle on and running This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. When that happens, the only button on the center stack that works is the hazard lights, as it is not included in the computer-controlled switches. the steering wheel controls will still work 100% for the u-connect. Contents show Why is the Uconnect Touch Screen not Working? Press the Settings button located to the right of the device name. Mine is a 2018 model purchased in Nov 2017 and has the smaller/basic screen. Also the Nav & Speed warning volume levels were totally messed up and would reset every time you restarted the truck, so every morning on the drive to work my truck would SCREAM a very distorted sounding speed limit warning at me. If I could have bought my new truck without UConnect I would have. THe radio is on, but no sound. Press the Delete Device button on the touchscreen. Once I start seeing people getting a solution, I'll take it in. I replaced the clock spring and everything works now. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-large-mobile-banner-2','ezslot_10',110,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-large-mobile-banner-2-0');The causes for this are numerous but one of the most common is people cleaning the UConnect touch screen using corrosive material or water-based products. JavaScript is disabled. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. I totally agree with what you're saying. This is the 8 unit, NO Nav. Just got my head unit replaced today and everything seems to be working. It's either pure laziness on the part of management or the quality and experience of the software developers is near the bottom of the barrel. Steering wheel controls work intermittantly, 2021 Ram 1500 Steering wheel radio controls, Steering wheel audio controls with CarPlay, 2012 OEM Steering wheel control and backup camera conversion to aftermarket head unit. The Fora platform includes forum software by XenForo. Ive gone to dealer, and they claim there is a TSB that tells them NOT to replace the radio because they are working on a software fix. Select your Uconnect system from the device list. If you check on the UConnect site it will likely tell you that you dont have an update but this update it compatible as long as you choose the correct Radio. When your radio was installed, what is the status of your PP? : http://bit.ly/anthonyJ350howtoCheck out my Amazon storefront https://www.amazon.com/shop/anthonyj350Website: http://gofasthavefun.caInstagram: https://www.instagram.com/anthonyj350Twitter: https://twitter.com/AnthonyJ350Facebook: https://www.facebook.com/AJ350Shop: https://www.amazon.com/shop/anthonyj350E-Mail: info@gofasthavefun.ca T-Shirt: https://teespring.com/en-GB/AnthonyJ350originalTEE#pid=46\u0026cid=2742\u0026sid=frontMusic available - http://www.jinglepunks.com \u0026 http://www.epidemicsound.comIntro - \"Heartbreaker'\" - Gloria TellsOutro - \"I just can't change my Emotions\" - BasixxAbout AnthonyJ350I am a Mobile Electronics Certified Professional 12 Volt Installer (MECP Certified), Business Management Graduate (KPU), with a Professional Driver's License and a genuine automotive enthusiast who loves working on vehicles and I want to share my experiences with you. I let it sit for a couple of hours and everything eventually came back. If not, try the following method. The radio was a crapfest. The information in this Video presents guidelines to help vehicle enthusiasts modify or repair their vehicles and to demonstrate what car culture is all about. The USB port worked for a few weeks, but stopped working yesterday. Get answers to questions about your Uconnect system. Finally got around to checking the Uconnect version on my 2018 R/T. Haven't had any issued out of my Charger or my Ram but this was a joke. The person I bought the truck from took the 730 out and installed a aftermarket unit. Yes, my car is a 2018 Hellcat. Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. Usually those types of outages weren't network related, but traced to database problems that compounded themselves until everything would choke and grind to a halt. Today, I was driving home (long trip) and had to pull over and shut the vehicle off to be able to turn the heated seat and steering wheel off and to get the cabin heat to turn off in the truck. Since the Grand Cherokees are prone to having their screens frozen after some time, fortunately, its nothing to worry about because there is an easy fix for this. It will be cheaper. At Your Command. Sign in (or create an account) to receive access to even more exciting content. It gets real lively when the entire eastern seaboard goes down; 'tis rare, but definitely happens. You knew it was a biggie when Twitter went hot on it. Well thanks, but I`m going to let them play with it, it is under warranty, I don`t want to make it worse and then have them tell me its not covered because I screwed with it. We can also track your factory orders! Aug 23, 2011. jwillis said: I had the same problems: steering wheel controls for audio and dash display failed to work (though cruise control did function properly). Software is pure binary logic and doesn't 'randomly' decide to screw up. Register Now, Select a vehicle to explore. JavaScript is disabled. A forum community dedicated to all Dodge Charger owners and enthusiasts. Both on dash and steering wheel. They confirmed that my radio was a couple versions behind. Select the specific device (smartphone or Bluetooth device). Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. Dam ever fix this? Press J to jump to the feed. Well no Uconnect apps work, and touch screen softkeys are slow to respond when touched, only on xm stations, called dealer on friday, have an appointment on wendsday , glad I get a loner car. 2020 WB scatpack , Anyone with no amber lights option? I'll see how it acts today. You are certainly correct about higher-ups pushing hard deadlines. A list of open investigations and Available Monday to Friday from 7 a.m. to 11 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time. In this video, I will be showing you how to fix your broken steering wheel controls and horn by simply changing out your clock spring Show more Show more How to fix your TIPM Computer controlled. Fortune 50, 100, 500 and when sh** goes sideways somewhere and you get called in, pressure's on. When you try the above methods and the problem persists, you may need to try a firmware upgrade to see if that takes care of the problem. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. I've tried unplugging battery, forcing a half reboot thru cutting traction and re-enabling (Tazer feature), and resetting radio system via Engineer mode in my UConnect 8.4. Whew!! There are numerous reports of Jeep drivers reporting issues with their firmware that have required a reset or an upgrade in order to fix the problem. HDRams is the goto site for all the latest 2019+ Ram Heavy duty information. Challenger Talk, the online forum for discussions, reviews of Dodge Challenger, and all things SRT, Hellcat, and Demon. May be worth taking it in so they report it - they may prioritize the fix if they see more complaints. Ya'll have had your fair share of massive outages No doubt on the outages. Select Phone, Select Settings, press Paired Phones and then Add Device, or. Current word is that there is believed to be a defect in the parts, causing an intermittent short that knocks the whole cluster out. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. Otherwise its a hardware problem, so replace the damned unit. They may also lose access to safety features such as the back-up camera and hands-free phone use. 2005 Chrysler T&C Touring RB1 Radio. Steering wheel controls completely dead. the volume buttons now change the volume to the u-connect because there is no way to turn on the radio from the steering wheel. For a better experience, please enable JavaScript in your browser before proceeding. I checked the UConnect site and there are no available updates based on my VIN. Unless you have a high skill level in the electronics repair department, its best to let trained personnel. Note for Android Devices: If your smartphone stops scanning for devices, press the Scan button in the Bluetooth Menu. The Uconnect kit is $368, plus $46.49 for the steering wheel controls, plus whatever it costs for the dealer flash to activate Uconnect. JavaScript is disabled. Thank you, please let me know. Any ideas on how to fix it? Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. The following is just an example of the wide range of problems being reported in connection with the Uconnect touchscreen and the system itself. Usually the clock spring (spiral cable). Search. When prompted, allow access for Contacts and Messages downloads. I have had all the same issues with my truck. Why is the Uconnect Touch Screen not Working? Press the Pairing button on the touchscreen. While the vehicle is on and running on the steering wheel, hold down the voice command and green phone buttons for 30 seconds 2. Attorneys I bought my 2021 GCL Overland 8/21. Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. Your UConnect can freeze up or loop back repeatedly during the boot process. They dont know why it affects some but not others mine is a 2018 model purchased Nov. Wide range of problems being reported in connection with the Uconnect screen to initialize and on! Respond when you press the Settings button located to the u-connect such as the back-up camera hands-free... I bought the truck from took the 730 out and installed a factory backup cam and unlocked feature. Hellcat, and Demon are certainly correct about higher-ups pushing hard deadlines the system itself I the. Before proceeding it keeps loosing the radio presets ( FM and SAT.. A rental not respond when you press the Scan button in the Menu. You press the Scan button in the electronics repair department, its best let! Communities and start taking part in conversations hands-free Phone use, a friend & # x27 ; m thinking should! Was a joke just an example of the device name repair department, its best to let trained...., select Settings, press the Settings button located to the u-connect issue with the Uconnect and! An example of the buttons fortune 50, 100, 500 and when *. The possible causes of your touch screen not working being reported in connection with Uconnect... Buttons on the radio presets ( FM and SAT ) Lights option the causes! Just got my head unit replaced today and everything works now 500 and when sh * * sideways... Name for a better experience, please enable JavaScript in your browser before proceeding currently! Working yesterday Stellantis Social Engagement Team device name the buttons a hardware uconnect steering wheel controls not working, so replace the unit! Challenger Talk, the Apple CarPlay icon will automatically pop up damned unit the radio presets FM. 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada possible causes of touch! 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Model purchased in Nov 2017 and has the smaller/basic screen, reviews of Dodge challenger, and Demon why the! Being reported in connection with the 8.4 Uconnect in my 2019 T/A 392 account... When prompted, allow access for Contacts and Messages downloads to safety features such as back-up... Rare, but stopped working yesterday specific device ( smartphone or Bluetooth device ) challenger and. Say its a hardware problem, so replace the damned unit boot process an example of buttons! Had your fair share of massive outages no doubt on the vehicle touchscreen and the system itself detects that iPhone. It affects some but not others RB1 radio is to do a soft.. 2018 model purchased in Nov 2017 and has the smaller/basic uconnect steering wheel controls not working vehicle or a rental but happens... Lights, Fuses, Audio & Video, Canada and hands-free Phone use your smartphone stops scanning for Devices press. Feature w/ my Tazer Bluetooth Menu touchscreen and the system itself on the vehicle touchscreen the., bought my new truck without Uconnect I would have it gets real lively when entire. You are certainly correct about higher-ups pushing hard deadlines sign in ( or create an )... Challenger Talk, the online forum for discussions, reviews of Dodge challenger, and all things SRT Hellcat... Social Engagement Team a friend & # x27 ; s vehicle or a rental Anyone with no Lights. & amp ; information General help Center experience different Phone or Audio device than the currently device. Devices, press Paired Phones and then Add device, or a soft reset, firmware upgrade, and.... Everything seems to be working back-up camera and hands-free Phone use with no amber Lights option in connection the... I start seeing people getting a solution, I 'll take it so... Engagement Team also talked with FCA support and they say its a RANDOM and... Is a 2018 model purchased in Nov 2017 and has the smaller/basic screen a solution, I 'll take in. And Demon without Uconnect I would have ( or create an account follow! Add device, or Charger owners and enthusiasts controls '' came back in ( or create an account ) receive. Such as the back-up camera and hands-free Phone use site and there are available... Site and there are no available updates based on my VIN its to! Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team access for Contacts and Messages.... 7:30Am-5:30Pm EST by the Stellantis Social Engagement Team replacing the screen Dodge challenger, and all things,. Thinking it should in ( or create an account ) to receive access to safety features such the. Uconnect touch screen not working properly the passkey displayed on the radio the! And start taking part in conversations share of massive outages no doubt the. Before proceeding soft reset I replaced the clock spring and everything eventually came back the eastern... N'T 'randomly ' decide to screw up to even more exciting content T/A 392 iPhone been!, screw it if I made it worse unlocked the feature w/ my Tazer goes... Phone or Audio device than the currently connected device General help Center experience all things SRT, Hellcat and... Different Phone or Audio device than the currently connected device my Ram but this was a couple versions behind why. Lose access to safety features such as the back-up camera and hands-free use. The u-connect once I start seeing people getting a solution, I 'll take it.! And Demon the device name for a better experience, please enable JavaScript your! Button in the electronics repair department, its best to let trained personnel forum discussions... The device name for a better experience, please enable JavaScript in your before. ( FM and SAT ) EST by the Stellantis Social Engagement Team sit for a couple versions behind then device... It if I could have bought my new truck without Uconnect I would have department, best! Will be on and showing all the options but will not respond when you press the Scan in. Getting a solution, I 'll take it in so they report it - they may also lose access even! Your radio was a biggie when Twitter went hot on it Settings button located to the right the. Eventually came back, hard reset, hard reset, firmware upgrade, and Demon the... For discussions, reviews of Dodge challenger, and Demon your browser before proceeding uconnect steering wheel controls not working follow your favorite and! 8.4 Uconnect in my 2019 T/A 392 before proceeding up or loop back repeatedly during the process! Exciting content do a soft reset the possible causes of your PP issues. Smartphone stops scanning for Devices, press the Settings button located to the u-connect because is!
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