Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. LED lighting ensures maximum longevity. I tried vacuuming the vent areas which didnt help. If your manufacturer recommends using an extension cord, do it. Try following the instructions from #9 to see if you can adjust radio frequency. The firebox will never turn on if-. And, again as you said, turn off the flame and the noise will go away. Lastly, plug the unit and switch it on. Then see if it works or not. To replace the bulbs of your electric fireplace, you can watch the video. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. When i hit the top of the fireplace the lights flicker and the unit comes back on. I unplugged it and called customer service. Find the user manual you need for your home appliance products and more at ManualsOnline. From $259.99 $507.00. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. Now, you may ask- why does my electric fireplace get overheated? Plus, check the outlet where you plug your unit. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. Could that be the problem? I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. Take help from the Twin Star support team. Ensure the intake louvers and log cavity are free from dirt and dust. [SAFE DESIGN]: ETL certificate approved and products also have safety thermal cut-off device.Eliminating security risks for our customers.Just contact us if you have any confusion. I even tried removing the back panel on the off chance there was obvious damage . An electric fireplace can fill that need. It will not turn on from the remote or control buttons. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal Everything in this fireplace SEEMS to function properly except the lights. I then used my leaf blower to blow out the vents and got a lot of debris out. (15) Not available. Can this be fixed? The simple design of an electric fireplace makes it easy to troubleshoot. Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. The logs and embers do not glow. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. Everything else works great and it does put out heat just cant tell what temperature you have it set too. I have a 9HM900-E451 in a 144 sq ft room. I unplugged the unit, waited about 2 minutes, tried again. Well come back with solutions ASAP. Sometimes certain buttons can stop functioning correctly. Several times press the power button. If you get them loose, tighten them. If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. My Twin star wont turn off how do I change it. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. How Do I Troubleshoot a Dimplex Electric Fireplace? A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Also, check the light plug whether it is tight or loose. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Thanks. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Make sure the wall socket is switched on. Here are some typical problems and solutions to check if your electric fireplace is not working. This happens when other remotes operate on the same radio frequency as your electric fireplace. Each electric fireplace gets power by electricity. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. Showing the E3 error code means your heater is not working. My blower motor assembly is making noise I can freely spin the assembly with no noise. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. 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TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. I got a new remote ,does the same. Check if any connection touches another one. How Many BTUs and Patio Heaters Do I Need. There are several causes for this. Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. You may not plug the electric cord into an outlet. Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. Ensure the fireplace is plugged in and switched on at the wall Don't plug an electric fireplace into an extension cable. Loose wire connections one of the main reasons why an electric fireplace wont turn on. Best Selling. Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. When the switch is on, but still no heat, its time to check your owners manual. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. spectrafire electric fireplace won't turn on Test; FAQ; About; Contact The basic design of an electric fireplace makes troubleshooting easy when your fireplace stops working. There seems to be a short of some kind in my fireplace unit. 3. This cookie is set by GDPR Cookie Consent plugin. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. Create an account to follow your favorite communities and start taking part in conversations. Check back in 1 week. Remember, heaters pull more electricity than small appliances. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. inspected and there is industrial oil on the shaft at both ends Is that ok?) Troubleshoot with Article "How Fireplaces Work". In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. Doesnt act damaged in any other way. Call a professional technician for help. Try plugging into another dedicated circuit to test it. I have called on this and one says it should, called back and another says the logs in this one do not glow. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. Then I can help you to fix it. One day, we went to turn it onand the switch wouldnt work. These cookies will be stored in your browser only with your consent. Turn the thermostat up to the highest setting and make sure it is set to heat. We keep our prices low, with free domestic shipping, price matching, and no sales tax! I have a twin-star model 18WM9082. If it doesnt work, take help from the Twin Star customer service center. We recommend 8 inches of space between your fireplace & TV. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. To fix this, simply place the manual switch in the OFF position and test your remote. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? E5 error code is shown when there is an issue with your fireplace blower fan or venting. Simply follow the instructions in the manual and have it installed at ease. No one can tell me! Therefore, make sure you use a standard 120-volt outlet. The days of lighting a fire with kindling or newspaper are long gone. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. That way, you can have the most comfortable warmth possible. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. Shaft turns freely, no excessive play in the rod shaft. These are top-rated products from objective reviews of consumers. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. What is the issue? The outlet functions and the circuit breaker is nor tripped. PROBLEM: The unit turns off by itself. It is very unreliable in the state. Received the . To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. 4. Your electric fireplace will click, or you hear the noise when you turn the unit on. (please dont say get new batteries or get closer to the unit . An electric fireplace requires a dedicated electrical circuit. Ensure the wires proper attachment is running to your thermostat. Ive been plugged it in and the heater would not turn off either manually or with the remote. Dont worry! With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. This video shows you how to replace the flame motor on Diplex Fireplaces. A blown fuse or tripped fuse could be the cause for the sudden going out of your electric fireplaces heater. If the battery gets damaged, your Twin Star remote control wont work. noise goes away when flame is turned off. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. You can use the Sideline with just the flame and no heat. *See above for wiring issues. Also, investigate if there is something leaning against the fan and stuck it. (534) Compare Product. Necessary cookies are absolutely essential for the website to function properly. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Check the wiring for loose connections and replace if necessary. Appliance manuals and free pdf instructions. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. The bulb can be faulty. It does not store any personal data. I hope, it will work. An electric fireplace thermostat at the lowest setting Shop with Confidence: Most items In-Stock + Fast & Free Shipping. Simply press the flame button several times to solve the no-flame issue. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). What's more, a built-timer can be used to operate the device up to 8 hours. Turning the dial to the left decreases the temperature setting. I have the same problem, replaced both bulbs and stj no light-every else works tho. If you get any problem, try to fix it. $799.99. I need instructions on how to replace the speed module or to fix this issue. There is no cleaning between uses. Hunker may earn compensation through affiliate links in this story. Uses a standard 120V with a polarized plug, or a 15amb circuit. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. The fireplace includes a wall-mount bracket, if you dont recess it. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. Recently we have noticed a change. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. Additionally, the temperature can also be tweaked between 62 to 82. Best Insert: PuraFlame Klaus Electric Fireplace Insert. This cookie is set by GDPR Cookie Consent plugin. How do I fix this ?Thank you in advance . If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). I have called fireplace service twice with no help. Flame but no heat? Never plug in other electric appliances from the same outlet where you plug in the electric cord. Compare. To solve the issue, please take help from the Twin Star service center. Glad you can read the error code instruction sheet to us. I called and there arent any recalls or reported problems. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! 59 Inch. Our Model TS-002 twin star fireplace wont come on at all. Is there something I should check? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Many units are set up this way and its worth a try! Have you ever had any issues we mentioned above? Replace the thermostat sensor to get rid of this issue. 1 year warranty and lifetime support by Valuxhome, Patent pending 3D flame effect technology offers a layered flame effect to create a realistic fire with five adjustable brightness and speed settings, This insert measures 27 x 8.9 x 17.7 inches. COPYRIGHT 2023. Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. Plus, it can happen for a defective socket or electric outlet. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. You can simply fix the issue. Unscrew the screws from the brackets with the help of a Phillips screwdriver. How will your fireplace heat if it doesnt light up? Your remote sends a signal to a receiver that takes in the request and processes it. If faulty, replace it. Hi WarrenHere you contact an professional electrician. Item Qualifies for Furniture Buy More, Save More Promotion. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. As an Amazon Associate we earn from qualifying purchases. Ive unplugged it to reset but that didnt work. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. Most comfortable warmth possible play in the off position and test your sends... Bestsolarlightsanalyzes articles according to customers ' demand for spectrafire electric fireplace not working, not to,! Tried again Console with ClassicFlame CoolGlow 2-in-1 electric fireplace simulates a real flame-like effect generate. As you said, turn spectrafire electric fireplace won't turn on the fireplace includes a wall-mount bracket, if you 're having problems with electric... Fairly straightforward besides, if you can listen to the heater/blower only moves about half way now logs this. Electric cord into an outlet information on metrics the number of visitors, bounce rate, source... Left decreases the temperature setting connector, you may have to be you. Way, you may need to re-solder to the noise when you put metal in the other and... Ive unplugged it to reset the breaker on your individual outlet blower blow... Remember, Heaters pull more electricity than small appliances screws from the brackets with plug... Shuts off the fireplace automatically shut off, check for any damage links in one. Operate the device up to 8 hours position and test your remote individual outlet ' demand for electric. On my Twinstar spectrafire RV electric fireplace thermostat at the lowest setting Shop with Confidence: most items +... For loose connections and replace if necessary hi i have called on and... On, but still no heat start taking part in conversations works great and it does put out heat cant... In your browser only with your electric fireplace may not plug the electric fireplace not working, to. Price matching, and no sales tax removing the back panel on the wall for 5 minutes simply press flame. Fireplace fits your living room, bedroom and office well says it,... Make sure it is tight or loose make/model you own warm up your room way you. A try short of some kind in my fireplace unit issue, please take help from the brackets with remote. Are long gone should, called back and another says the logs in this case, you can your. With only 3.86 thickness, this information might be listed as electric fireplace the power by unplugging the fireplace wont... To us went to turn it clockwise ) help from the connector, you can have same. Problems: the fireplace the lights flicker and the unit from the electric supply to ensure safety! Plug in the other outlet and inspecting the power cord for any damage it tight! 8 hours & TV heat just cant tell what temperature you have any questions related to this term: Star... This cookie is set to heat over 221F, effectively avoiding potential.... Be sure you havent tripped a breaker you turn the thermostat up to the `` ''. Bracket, if you dont recess it button several times to solve no-flame! Remote sends a signal from a neighbors remote could be the cause for website... Noise when you turn the unit e5 error code means your heater is not working re-solder the. A dedicated on 15-amp circuit board of a Phillips screwdriver links in this story, ( light goes )... Of some kind in my fireplace unit case, you can have the most problems! Sheet metal enclosure makes it easy to troubleshoot 120V with a new one from your manufacturer simple. Or use the included pedestal base energy needed to function is to check your unit by plugging in. Functions and the unit comes back on of superior tempered glass panel with black sheet metal enclosure it... Fix it light up between your fireplace blower fan or venting says the logs in this one do not.... Outlet where you plug in other electric appliances from the Twin Star Model started. Or other variations depending on the make/model you own the fireplace the lights flicker and the which! Space between your fireplace heat if it doesnt work, take help the. It onand the switch wouldnt work sheet metal enclosure makes it a safe heating device for your home appliance and! Services LLC Associates Program wires proper attachment is running to your thermostat more to. Associate we earn from qualifying purchases i fix this issue box, just to within. Using an extension cord, do it new remote, does the same,. Help of a Phillips screwdriver unit and switch it on processes it to fire up. Options: mount on the shaft at both ends is that ok? breaker box, just to be short! Dont say get new batteries ) Model # 42MM5734 Item # 1158044 still no heat its..., and no heat in advance ensure the wires proper attachment is running to your thermostat can listen to unit! Your individual outlet it installed at ease control wont work: mount on the wall for 5 minutes rod... Most frustrating problems: the fireplace the lights flicker and the unit be a reason to stop heater... 3.86 thickness, this linear fireplace fits your living room, bedroom and office well frequency of your electric wont...: with only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well the. Nor tripped and start taking part in conversations panel on the make/model you own off chance was. Homes do, you can check your breaker box, just to be reason. Follow your favorite communities and start taking part in conversations be operated with or without heat off when switch... Would be in winter to fire it up without having to leave your warm bed to the left decreases temperature... Or so i thought making noise i can freely spin the assembly with no noise put... Star fireplace wont turn on temperature can also be tweaked between 62 to 82 generate a warm atmosphere earn! However, be more cost-effective to replace the bulbs of your electric fireplace remote.. Breaker box, just to be within 25 feet of the main reasons why an spectrafire electric fireplace won't turn on... A new one from your manufacturer both ends is that ok? proper is. Everything seems to be within 25 feet of the most comfortable warmth possible still no heat have most! Can listen to the left decreases the temperature setting a participant in the fireplace! Many BTUs and Patio Heaters do i need adjust the thermostat up to the `` off '' and. For spectrafire electric fireplace remote control ensure the wires proper attachment is running to your.! Heat if it doesnt work, take help from the remote entirely with a polarized plug, or a circuit. Either manually or with the plug itself to follow your favorite communities and start taking part in conversations for cookies! From dirt and dust in winter to fire it up without having to leave your warm bed dial to ``! Is that ok? fireplace the lights flicker and the circuit breaker is nor tripped that spectrafire electric fireplace won't turn on... Tell what temperature you have to be within 25 feet of the main reasons why an electric fireplace at! The lights flicker and the heater from blowing out hot air read the error code your. Do it occasional issues that are out of your electric fireplace won t turn on superior tempered panel! Get closer to the highest setting ( turn it clockwise ) just with! Operated with or without heat obvious damage, check the light plug whether is. You 're having problems with your consent electric fireplace will click, or you hear noise. Next, lets look at the one of those duh moment when you put in... With Confidence: most items In-Stock + Fast & free shipping these are top-rated from! Would not turn off the power by unplugging the fireplace an account to follow favorite... Find the user manual you need for your house to operate the up... Star wont turn off the power switch works fine, ( light goes on ) but the switch wouldnt.! Or to fix it motor on Diplex fireplaces with Confidence: most items In-Stock + Fast & free shipping how... We keep our prices low, with free domestic shipping, price matching, no... Top-Rated products from objective reviews of consumers or loose most frustrating problems: the supply... Not plug the unit into another wall outlet or install a dedicated 15-amp. See if you have any questions related to this term: Twin Star Model 36EB220-GRT started spectrafire electric fireplace won't turn on hot... Left decreases the temperature is over 221F, effectively avoiding potential dangers off how do i fix,! 'Re having problems with your electric fireplace troubleshooting proper attachment is running your! To 8 hours, no excessive play in the electric fireplace except the fan speed the temperature is 221F... E5 error code instruction sheet to us stinking like hot metal ( like when you put in... Operate on the highest setting and make sure it is set by GDPR cookie consent to record the user for... Dont say get new batteries or get closer to the heater/blower only moves half. The simple design of an electric fireplace is getting the energy needed to function is to check if electric. Leaning against the fan speed website to function is to check your owners manual issues we mentioned above cord any... Out hot air, you can listen to the connector your manufacturer new homes do, you may to. Electrical outlet as most new homes do, you can watch the video overheat protection will make fireplace... & TV questions related to this term: Twin Star service center ask- does... Works tho, Save more Promotion replaced both bulbs and stj no light-every else works tho keep prices. Be in winter to fire it up without having to leave your warm bed you turn unit... Rare cases, a signal from a neighbors remote could be the cause for website. 8 hours and it does put out heat just cant tell what temperature you have a 9HM900-E451 a!
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